Last updated: September 28, 2026
LockMyTime ("LockMyTime", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the LockMyTime website, mobile application, and related services.
By using LockMyTime, you acknowledge that you have read and understood this Privacy Policy.
When you create or use a LockMyTime account, we may collect information such as your name, email address, phone number, profile information, and authentication information.
When you make or manage a booking, we may collect information related to the booking, including the selected salon, service, appointment date, appointment time, booking status, and related appointment information.
If you grant location permission, LockMyTime may use your device location to help provide location-based features, such as finding salons near you and calculating approximate distances.
Location permission can be controlled through your device settings. LockMyTime does not require you to provide location information unless a feature specifically requires it.
If you submit ratings, reviews, feedback, reports, or other user-generated content, we may collect and store that information together with information necessary to associate the content with your account.
If you choose to upload photographs or other content through LockMyTime, we may process and store those files to provide the requested functionality.
We may receive technical information necessary to operate and secure the service, such as device type, operating system, application version, network information, and technical error or diagnostic information.
LockMyTime may allow you to authenticate using third-party authentication providers such as Google. When you choose to use such a service, authentication information provided by the provider may be used to create or access your LockMyTime account.
We only use authentication information necessary to provide the account and authentication functionality.
If additional authentication providers are introduced in the future, this Privacy Policy may be updated to describe the relevant processing.
We may use collected information to:
We do not sell your personal information. We may share or disclose information where reasonably necessary to provide LockMyTime services, operate our infrastructure, protect users, or comply with legal obligations.
Depending on the feature being used, information may be processed by service providers that support functions such as authentication, cloud storage, hosting, databases, maps, communications, security, and application infrastructure.
We require service providers handling information on our behalf to use appropriate safeguards consistent with their role in providing the relevant service.
When you make a booking with a salon through LockMyTime, certain information necessary to fulfill and manage the appointment may be made available to the relevant salon or service provider.
This may include information such as your name, contact information, booking details, selected service, appointment date, and appointment time.
We do not provide salons with information that is unrelated to fulfilling or managing their services through LockMyTime.
LockMyTime currently does not process or collect payments from users through the platform.
If payment functionality is introduced in the future, payment information may be processed through appropriate payment service providers as necessary to provide those services. We will update this Privacy Policy and any applicable disclosures before or when payment functionality is introduced.
Where third-party payment providers are used, payment processing may be subject to their own privacy policies and terms.
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Authentication credentials and session information may be protected using secure storage mechanisms provided by the operating system and appropriate server-side security controls.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, prevent abuse, and comply with applicable legal obligations.
When information is no longer required for these purposes, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.
You may request permanent deletion of your LockMyTime account and associated personal information at any time through the following mechanisms:
To protect your account against unauthorized deletion requests, external web-based requests require ownership verification via a secure, single-use link sent to your registered account email. Upon verification, your profile information, authentication credentials, and saved bookmarks are permanently purged.
Certain transaction records (such as completed appointment logs for salon accounting/tax compliance) and moderation records may be retained in anonymized form where legally required or necessary for fraud prevention and platform security, consistent with Section 9 (Data Retention).
You may also control certain device permissions, including location, camera, photo library, and notification permissions, directly through your device settings.
LockMyTime allows users to submit ratings, reviews, and other content. We may collect reports concerning inappropriate, misleading, abusive, or otherwise prohibited content.
We may review reported content and take appropriate action, including restricting, hiding, or removing content or taking action against accounts that violate applicable rules.
Users may also have functionality to report content and block other users where supported by the platform.
The LockMyTime website may use cookies or similar technologies where necessary to maintain sessions, provide functionality, improve security, or understand how the website is used.
The mobile application primarily uses platform-supported secure storage and application storage mechanisms rather than browser cookies for mobile authentication.
LockMyTime is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.
LockMyTime may use third-party services to provide infrastructure, authentication, cloud storage, mapping, hosting, communications, security, and other technical functionality.
These third parties may process information according to their respective terms and privacy policies. We recommend reviewing the privacy policies of third-party services when applicable.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
When changes are made, the updated policy will be published on this page with a revised "Last updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
Email: support@lockmytime.in
Phone: +91 7012416680
This Privacy Policy describes the current LockMyTime services and data practices. If new functionality involving additional types of personal information is introduced, this policy may be updated accordingly.
